Zero Liability
With Zero Liability1, you're covered if your card is ever lost, stolen or fraudulently used.
Using Visa online is secure and convenient
Your Visa card is ready for online shopping and makes it simple, and safe, to get anything you need.
Zero Liability
Worldwide acceptance
Shop for anything. From anywhere. Use your Visa card to pay at millions of merchants online – all across the world.
Easy online checkout
Checking out online shouldn’t be hard. That’s why our new online checkout is easy, smart and secure2.
Fraud protection
Benefit from an added layer of protection that prevents the unauthorized use of your card when shopping online.
1Visa’s Zero Liability Policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more detail.
2
is a trademark owned by and used with permission of EMVCo, LLC
Be rewarded
How to stay safe when shopping online
Here are some online shopping safety tips
Here are some anti-phishing tips
Seven tips to help you shop safely online
Visa, banks and merchants work hard to ensure every payment you make is secure – but there are also a few things you can do to make your online shopping experience safer.
1. Confirm your identity with ease: Set up biometric authenticated methods like fingerprints or facial recognition on your phones and within your banking apps. This will help you pay securely online without sharing any sensitive information.
2. Look for the “s”: When paying online, check the URL to ensure it starts with https://. The “s” at the end indicates a secure connection.
3. Sign up for transaction alerts: Stay in the know by signing up to transaction alerts through your mobile banking app. Visa has a “zero liability” policy* that may help you get your money back if someone else has fraudulently used your card.
4. Learn about “chargebacks”: A chargeback is a way for your bank to reclaim funds from a retailer’s bank when you don’t get the goods or services you paid for on your Visa debit or credit card. Whilst it is not a legal right and there is no guarantee, it’s good to know that this option is available and Visa requires your bank to assess the claim fairly.
5. Beware of phishing scams: Be careful of unsolicited and suspicious emails or phone calls requesting for personal information like passwords or account information. If in doubt, do not click on any link or download files.
6. Take advantage of one-click services: With some shops, you can use one-click payments. You set up your account details, prove your identity as the cardholder, and shop online easily without the need to enter your card details every time.
7. Update your apps and software: Install the latest software on your computer, tablet or phone which could help protect your information.