Assistance is a phone call away

All Visa cardholders may report a lost or stolen card to Visa Global Customer Services.

Reporting a lost or stolen card is simple

If you are close to home, contact your financial institution immediately to report the loss or theft and arrange for a replacement card to be mailed to you.

If you are unable to contact your financial institution, Visa can help you every step of the way.

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A Visa representative will block your card if you know your number then connect you to your bank.

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Visa can work with your bank to expedite the replacement of your card and ship it globally within 24 to 72 hours.

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Toll-free numbers are supported 24 hours a day, seven days a week. Language support is available for 30+ languages.


Contact us

Wherever you are, operators are standing by*.