Tell your card issuer about your trip before leaving so they don’t flag unfamiliar transactions. Additionally, make sure you know your card’s daily ATM withdrawal limit, expiration date, account balance, and available funds. This ensures your card will work while you’re away and has sufficient funds to cover your travel expenses.
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Why travel with Visa
Accepted all around the world
One card. 200+ countries. 80m+ merchants worldwide. Convenient payments — online and in-store.
Easy to use
Look for the Visa Brand Mark. Keep your payments simple.
Secure
Away from home. Not away from safety. All secured by high-tech, anti-fraud systems.
Access the travel tools you need
Experience travel offers and perks along the way
If you’re planning for your next getaway, why not explore offers from our travel partners to save some money for souvenirs? Whether it’s bookings, tours, or travel packages, we’ve got something that will suit you.
Useful travel tools and tips to help every stage of your journey
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Sign up for free text alerts when a transaction exceeds a pre-set amount or when unusual card activities are detected. Contact your card issuer for details.
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Whether you’re using a magnetic strip or chip card, know your card PIN before traveling overseas. If you’ve forgotten your PIN, reapply for a new one.
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Keep a copy of all your card account numbers and the telephone numbers for reporting lost or stolen cards. Keep this information in a safe place, away from your wallet or handbag. Always keep your credit card number and three-digit CVV2 code on the back of your Visa card confidential.
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No matter where you are in the world, Visa Global Customer Assistance (GCAS) representatives are just a phone call away. Whether you need to block your card in case of loss or theft, request an emergency card replacement to carry on with your travel, or simply need some emergency funds, support is available 24 hours a day, 365 days a year in a multitude of languages.
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Foreign merchants may offer to convert your bill. Although it is convenient to see the bill in your home countries currency, the conversion usually includes a markup. To avoid the markup, decline the conversion and choose to pay in local currency. If you chose to pay in local currency, but the transaction was charged by the merchant in different currency, contact your bank to contest the charge.
Be aware of unauthorised charges
If you notice a charge on your card that you don’t believe you could have made, contact Visa right away. Visa provides travel support with a robust dispute resolution process, allowing you to contest charges and seek refunds.
If you’re going to China
On Your Trip
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Using your Visa payment card when you travel is safer than carrying large amounts of cash. Plus, paying with Visa lets you enjoy Visa’s exchange rate. This frees you from the need to compare and calculate exchange rates.
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Look out for ATMs with Visa PLUS mark anywhere to withdraw local currency with ease. Visa cards that bear the PLUS logo can be used for cash withdrawals, using the same PIN at ATMs worldwide. Click here to locate ATMs.
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Dynamic Currency Conversion (DCC) offers you a choice of paying in home currency when you use your card overseas. This service is offered by merchants and includes a service fee in the exchange rate used. To use Visa’s exchange rate, you can pay in the local currency instead. If you didn’t pay with DCC but still see it on your bill, contact your bank to contest the charge.
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Always double-check the information on the sales receipts, including the currency you are being charged, before you make payment. Keep a copy of all sales receipts.
When You’re Home
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Go through your receipts and make sure they reconcile with your monthly statement.
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If you see a charge you don’t recognise or if you notice any inconsistencies, contact your bank immediately.